Frequently asked questions
Why should I book with IRT?
We'll let recent traveler Steven Morse answer that: "The reason I book with you is because you plan everything from start to finish, and I don't have to worry about a thing. Your helpfulness and your service was second to none."
How do I check availability or reserve space for a tour?
Reserve your space immediately (many tours sell out a year in advance.). Call (800) 478-4881 within the U.S.A. or (502) 897-1725 elsewhere. Or click here for our online reservation form; fill it out and email back to us. We will call or email you right away to confirm availability or suggest alternatives. If the tour and accommodations you want are available, we’ll hold them for 7 days. Please arrange your deposit as soon as possible.
I’m ready to book right now. What do I do?
Call (800) 478-4881 within the U.S.A. or (502) 897-1725 elsewhere to book over the phone. Or click here to download a booking form. Fill it out on your computer and print. Then fax (502-897-1729) or mail it to us with your deposit. If the tour and accommodations you want are available, we’ll book them for you immediately. If not, we’ll contact you as soon as possible so you can make alternate plans.
Do you have other tours not listed on your website or in your book The IRT Society’s Best-Loved Railway Journeys?
Yes! We constantly are adding new offerings. Check back frequently right here on our web site. Better still, click here
to sign up for IRT Extra, our email newsletter with news on the latest trains and tours from around the world. Most people agree with E. Szymanski. "I love to get your emails! I appreciate your enthusiasm! Keep it up." But if you don't, it is easy to unsubscribe. And note: we don't share your contact info with anybody. Ever.
What if the dates shown here don’t fit my schedule, or I want to go next year?
Contact us (800) 478-4881 or (502) 897-1725 for other possible dates and departures and information on future years. Many times we are taking wait lists for tours not published yet - but which will be.
What if I want to travel on a train that offers repeat-traveler discounts, such as Rovos Rail? Will the The IRT Society give me the train’s repeat-traveler discount as well as IRT Society benefits?
What's included in these tours?
Most tours are all-inclusive. Airfare and visas are not included. Many tours include gratuities; some do not.
Do you offer customized itineraries?
Yes. As international rail specialists, we are happy to assist you in arranging customized itineraries just about anywhere in the world. Please contact us. We charge a nonrefundable consulting fee for arranging an individualized itinerary.
Can you make my flight arrangements for the tour?
Yes. We are happy to do so. We get great business class and coach class rates. We charge a professional air management fee which includes booking the flights, securing the seat assignments, completing all the security information. Flight cancelled or changed? There is no waiting in line or waiting on hold for our passengers: You receive a 24/7 emergency cell number that comes straight to our senior staff to resolve your problem quickly.
Do you offer group discounts?
Yes. We are happy to make arrangements for your group to take a wonderful train adventure, cruise or land tour. Discount amounts vary by train and itinerary. Please inquire.
Can you arrange a cruise, either stand-alone or in conjunction with a rail tour?
Yes. We arrange cruises of all types for many of our customers. We can advise you of cruises whose dates and arrival/departure ports mesh well with our rail tours. We even can tell you about certain river cruises where you can spot trains on shore, ride trains while the ship is cruising, visit rail museums and ride trams in cities along the way! Further, we have access to great walking tours or other specialty programs. Please inquire.
Do I need insurance? Is it included?
Some tour providers require that you have sufficient travel insurance, including insurance for medical and evacuation. And we strongly recommend that you protect your travel investment with adequate insurance. Please click here for information on travel insurance.
Are any of the trains handicapped-accessible?
Yes, several of the trains are handicapped-accessible. The older, vintage trains, such as the Venice Simplon-Orient-Express, however, are not handicapped-accessible. And rail travel in general requires sure-footedness and some stamina.
Where is your office and what are office hours?
The Society of International Railway Travelers®
2424 Frankfort Ave., Suite 2
Louisville, KY 40206 USA
Hours are 9:30 a.m. to 6 p.m. (Eastern) weekdays.
Phone: (800) 478-4881 (within U.S. and Canada) (502) 897-1725 (everywhere)
Fax: (502) 897-1729